Delivery

Mims DeliveryWe love our customers, and we love that you love our products, but the truth is out there: There is no such thing as free delivery - and so, we don't pretend there is. Even Amazon have to pay to have things delivered! On that basis we do the best we can and keep our pricing honest - we charge for our items what they cost us to create plus a bit of a margin to pay our small team and to keep us being able to be creative! We could add a bit into the cost of each item but we don't believe anyone is really fooled by the 'free delivery' promise of some companies!

What we CAN do though, is promise that 100% of all our packaging is recycled and/or recyclable and we are gradually eliminating all plastics from our products and packaging. This extra effort does come at a real cost, too, and as we said above, nothing is free...

We quote 3-5 working days for standard orders but can often get things to you faster. 90% of our orders are made and dispatched within a day and arrive within 48 hours of ordering.

We do not offer express as a standard option - we simply will not rush your individually made, carefully created items... however, we are always keen to help if your didn't quite order in time for a special occasion - email admin@auntiemims.com and we will always help if we can!

PLEASE NOTE: Standard delivery is Royal Mail First or Second (though we sometimes use DPD, DHL, Parcelforce, UPS and so on). In the event of an item not arriving (we always have proof of posting as this is a business service) we reserve the right to seek confirmation that the local delivery office has been checked and/or wait 18 days for RM to return the parcel if not called for.

Please see the table for further information:

Standard delivery (UK only)

We proudly ship with Royal Mail. Standard UK delivery is £1.99 for orders up to £10, £2.99 for orders from £10 to £30, £3.50 for orders from £30 to £50 and £3.99 for orders over £50. Most items are scanned at point of delivery.

Europe
Please allow 5-10 working days

European deliveries are a flat rate of £14.99. All items are tracked and estimated delivery is a week after order.

International
Please allow 10-15 working days

Deliveries outside Europe are £10 for orders up to £19 in value, £20 for orders from £19 to £49.99 and £30 for orders from £50 and up.

All items are tracked and estimated delivery dates are two weeks after checkout.

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